Get all the answers to the most frequently asked questions (FAQs) regarding visit, services, IntelligentHome, and much, much more.

Frequently Asked Questions

Are prices on the Web Site the same as prices in stores?

To make a change or cancel your order, please contact Customer Service at 1.234.567.8910. Once your order has been placed, it cannot be cancelled for UPS deliveries because your order has been processed for a timely delivery. We cannot accept returns on monogrammed, personalized, final-sale or special-order items, or on items damaged through normal wear and tear

Payment Options. What forms of payment do you accept for online purchases?

To make a change or cancel your order, please contact Customer Service at 1.234.567.8910. Once your order has been placed, it cannot be cancelled for UPS deliveries because your order has been processed for a timely delivery. We cannot accept returns on monogrammed, personalized, final-sale or special-order items, or on items damaged through normal wear and tear

How can I change or cancel my order?

To make a change or cancel your order, please contact Customer Service at 1.234.567.8910. Once your order has been placed, it cannot be cancelled for UPS deliveries because your order has been processed for a timely delivery. We cannot accept returns on monogrammed, personalized, final-sale or special-order items, or on items damaged through normal wear and tear

Sales Tax. Which deliveries will be charged sales tax?

To make a change or cancel your order, please contact Customer Service at 1.234.567.8910. Once your order has been placed, it cannot be cancelled for UPS deliveries because your order has been processed for a timely delivery. We cannot accept returns on monogrammed, personalized, final-sale or special-order items, or on items damaged through normal wear and tear

Other Questions

Products. What products are available online?

To make a change or cancel your order, please contact Customer Service at 1.234.567.8910. Once your order has been placed, it cannot be cancelled for UPS deliveries because your order has been processed for a timely delivery. We cannot accept returns on monogrammed, personalized, final-sale or special-order items, or on items damaged through normal wear and tear

Phone orders. Can I order by telephone?

To make a change or cancel your order, please contact Customer Service at 1.234.567.8910. Once your order has been placed, it cannot be cancelled for UPS deliveries because your order has been processed for a timely delivery. We cannot accept returns on monogrammed, personalized, final-sale or special-order items, or on items damaged through normal wear and tear

What exactly does the recipient receive when I send an eGift Card?

To make a change or cancel your order, please contact Customer Service at 1.234.567.8910. Once your order has been placed, it cannot be cancelled for UPS deliveries because your order has been processed for a timely delivery. We cannot accept returns on monogrammed, personalized, final-sale or special-order items, or on items damaged through normal wear and tear

Sales Tax. Which deliveries will be charged sales tax?

To make a change or cancel your order, please contact Customer Service at 1.234.567.8910. Once your order has been placed, it cannot be cancelled for UPS deliveries because your order has been processed for a timely delivery. We cannot accept returns on monogrammed, personalized, final-sale or special-order items, or on items damaged through normal wear and tear

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